Leading CLTV optimisation agency
Customer engagement that drives profitable growth
Expert CLTV strategists delivering customer retention strategies, ecommerce email marketing automation, and end-to-end customer engagement solutions.
- CLTV Optimisation
- Customer Retention
- Email Marketing Automation
- eCommerce Retention Services
- Customer Lifecycle Management
Speak to our experts today
Leading CLTV Optimisation Agency
Customer Engagement That Drives Profitable Growth
Expert CLTV strategists delivering customer retention strategies, ecommerce email marketing automation, and end-to-end customer engagement solutions.
- CLTV Optimisation
- Customer Retention
- Email Marketing Automation
- Ecommerce Retention Services
- Customer Lifecycle Management
Speak to our experts today
Leading CLTV Optimisation Agency
Customer Engagement That Drives Profitable Growth
Expert CLTV strategists delivering customer retention strategies, ecommerce email marketing automation, and end-to-end customer engagement solutions.
- CLTV Optimisation
- Customer Retention
- Email Marketing Automation
- Ecommerce Retention Services
- Customer Lifecycle Management
Speak to our experts today
Leading CLTV optimisation agency
Customer engagement that drives profitable growth
Expert CLTV strategists delivering customer retention strategies, eCommerce email marketing automation, and end-to-end customer engagement solutions.
- CLTV Optimisation
- Customer Retention
- Email Marketing Automation
- eCommerce Retention Services
- Customer Lifecycle Management
Speak to our experts today
Trusted by over 800 active clients
Why Visualsoft?
Visualsoft transforms eCommerce customer retention through data-driven customer lifetime value strategies.
Our customer engagement agency delivers measurable results through comprehensive CLTV optimisation automation and retention marketing services.
- We unify your customer data across all touchpoints to create personalised, lifecycle-driven campaigns that increase CLV
- Focus on profitable existing customers instead of expensive acquisition.
- Break down silos between email, SMS, loyalty, and reviews with integrated campaigns that work together seamlessly
- Specialist knowledge of Shopify Plus ecosystems with deep integrations across your entire tech stack
Trusted by over 800 active clients
Why Visualsoft?
- We unify your customer data across all touchpoints to create personalised, lifecycle-driven campaigns that increase CLV
- Focus on profitable existing customers instead of expensive acquisition.
- Break down silos between email, SMS, loyalty, and reviews with integrated campaigns that work together seamlessly
- Specialist knowledge of Shopify Plus ecosystems with deep integrations across your entire tech stack
Why Visualsoft?
- We unify your customer data across all touchpoints to create personalised, lifecycle-driven campaigns that increase CLV
- Focus on profitable existing customers instead of expensive acquisition.
- Break down silos between email, SMS, loyalty, and reviews with integrated campaigns that work together seamlessly
- Specialist knowledge of Shopify Plus ecosystems with deep integrations across your entire tech stack
Why Visualsoft?
- We unify your customer data across all touchpoints to create personalised, lifecycle-driven campaigns that increase CLV
- Focus on profitable existing customers instead of expensive acquisition.
- Break down silos between email, SMS, loyalty, and reviews with integrated campaigns that work together seamlessly
- Specialist knowledge of Shopify Plus ecosystems with deep integrations across your entire tech stack
Why Visualsoft?
- We unify your customer data across all touchpoints to create personalised, lifecycle-driven campaigns that increase CLV
- Focus on profitable existing customers instead of expensive acquisition.
- Break down silos between email, SMS, loyalty, and reviews with integrated campaigns that work together seamlessly
- Specialist knowledge of Shopify Plus ecosystems with deep integrations across your entire tech stack
A customer engagement service
built for measurable impact
+47%
Average open rate exceeds industry averages by 17%
+31%
Re-engagement rate, activating inactive subscriber
+30%
Klaviyo attributed revenue from personalised campaigns
A customer engagement service built for
measurable impact
+47%
Average open rate exceeds industry averages by 17%
+31%
Re-engagement rate, activating inactive subscriber
+30%
Klaviyo attributed revenue from personalised campaigns
We Make Paid Search Spend Work Harder
+47%
Average open rate exceeds industry averages by 17%
+31%
Re-engagement rate, activating inactive subscriber
+44%
Increase in ROAS for a fashion brand
We don't just send emails, we build customer engagement ecosystems that convert
As a leading customer engagement agency, we provide customer retention optimisation through integrated multi-channel customer engagement strategies and customer journey optimisation.
- CLTV Audit & Strategy: Comprehensive customer lifetime value audit conducted by our CLTV optimisation experts, followed by bespoke CLTV optimisation strategy development and implementation.
- Customer Retention Solutions: Including post-purchase marketing, customer experience optimisation, and retention-focused marketing campaigns designed by customer retention specialists.
- Email Strategy & Testing: A/B email testing, automation and campaign optimisation by certified email marketing strategists and specialists.
- Customer Journey Mapping: Data-driven personas & journey mapping, customer lifecycle mapping & optimisation, and end-to-end customer strategy development for improved engagement.
We don't just send emails. We build customer engagement ecosystems that convert.
Here’s how we do it differently:
- Data Ownership & Analytics: Single customer view through first-party data structuring and campaign performance analytics
- Lifecycle Email Marketing: Personalised email automation, A/B testing, and conversion-focused creative that drives repeat purchases
- SMS Campaign Management: End-to-end SMS marketing strategy and execution integrated with your email campaigns
- Creative & Content: Brand-led email design and creative that engages customers and drives commercial results
We don't just send emails. We build customer engagement ecosystems that convert.
Here’s how we do it differently:
- Data Ownership & Analytics: Single customer view through first-party data structuring and campaign performance analytics
- Lifecycle Email Marketing: Personalised email automation, A/B testing, and conversion-focused creative that drives repeat purchases
- SMS Campaign Management: End-to-end SMS marketing strategy and execution integrated with your email campaigns
- Creative & Content: Brand-led email design and creative that engages customers and drives commercial results
Platforms and partners we work with:
Technology should enable, not restrict your brand.
Visualsoft’s Customer Engagement team works with a carefully selected set of partners to give clients an advantage:
- Platinum Klaviyo Partner
- Signature Attentive Partner
- Integrated with LoyaltyLion, Yotpo, Reviews.io, MentionMe and Recharge
- Platform-agnostic consulting across ESP, CDP, and CRM providers
Platform and partners we work with:
Technology should enable, not restrict your brand.
Visualsoft’s Customer Engagement team works with a carefully selected set of partners to give clients an advantage:
- Platinum Klaviyo Partner
- Signature Attentive Partner
- Integrated with LoyaltyLion, Yotpo, Reviews.io, MentionMe and Recharge
- Platform-agnostic consulting across ESP, CDP, and CRM providers
Platforms & Partners We Work With:
Technology should enable, not restrict your brand.
Visualsoft’s Customer Engagement team works with a carefully selected set of partners to give clients an advantage:
- Platinum Klaviyo Partner
- Signature Attentive Partner
- Integrated with LoyaltyLion, Yotpo, Reviews.io, MentionMe and Recharge
- Platform-agnostic consulting across ESP, CDP, and CRM providers
Who it’s for
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and apparel
- Home & Garden
- Food and beverage (including subscriptions)
- Health & Beauty
- Sports & Fitness
- Electronics
Who it’s for
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and apparel
- Home & Garden
- Food and beverage (including subscriptions)
- Health & Beauty
- Sports & Fitness
- Electronics
Who it’s for
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and apparel
- Home & Garden
- Food and beverage (including subscriptions)
- Health & Beauty
- Sports & Fitness
- Electronics
Who it’s for
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and apparel
- Home & Garden
- Food and beverage (including subscriptions)
- Health & Beauty
- Sports & Fitness
- Electronics
Customer engagement services
Customer Engagement Services
Customer engagement services
Email marketing strategy
Deliver personalised lifecycle campaigns with Klaviyo, combining conversion-focused design and data-driven targeting to improve retention and CLTV while meeting full GDPR compliance.
SMS marketing automation
Engage customers instantly with Attentive-powered SMS campaigns, including automated and two-way messaging, driving measurable results across every stage of the customer lifecycle.
Loyalty marketing programs
Build lasting advocacy with LoyaltyLion and Yotpo integrations, using tailored rewards, reviews and referral incentives to turn one-time buyers into loyal brand ambassadors through retention marketing strategy.
Email Marketing Strategy
Deliver personalised lifecycle campaigns with Klaviyo, combining conversion-focused design and data-driven targeting to improve retention and CLTV while meeting full GDPR compliance.
SMS Marketing Automation
Engage customers instantly with Attentive-powered SMS campaigns, including automated and two-way messaging, driving measurable results across every stage of the customer lifecycle.
Loyalty Marketing Programs
Build lasting advocacy with LoyaltyLion and Yotpo integrations, using tailored rewards, reviews and referral incentives to turn one-time buyers into loyal brand ambassadors through retention marketing strategy.
Email marketing strategy
Deliver personalised lifecycle campaigns with Klaviyo, combining conversion-focused design and data-driven targeting to improve retention and CLTV while meeting full GDPR compliance.
SMS marketing automation
Engage customers instantly with Attentive-powered SMS campaigns, including automated and two-way messaging, driving measurable results across every stage of the customer lifecycle.
Loyalty marketing programs
Build lasting advocacy with LoyaltyLion and Yotpo integrations, using tailored rewards, reviews and referral incentives to turn one-time buyers into loyal brand ambassadors through retention marketing strategy.
Subscription marketing
Boost recurring revenue with Recharge and Klaviyo-driven subscription journeys, offering flexible options, optimised messaging and personalised retention strategies for sustainable growth.
Customer journey optimisation
Advanced customer journey mapping and optimisation services including data-driven personas & journey mapping, customer lifecycle consulting, and end-to-end engagement strategy development.
Referral marketing
Expand reach and trust with MentionMe and Yotpo-powered referral programmes, utilising UGC and social proof to convert happy customers into your strongest marketing channel through strategic customer engagement.
Subscription marketing
Boost recurring revenue with Recharge and Klaviyo-driven subscription journeys, offering flexible options, optimised messaging and personalised retention strategies for sustainable growth.
Customer journey optimisation
Advanced customer journey mapping and optimisation services including data-driven personas & journey mapping, customer lifecycle consulting, and end-to-end engagement strategy development.
Referral marketing
Expand reach and trust with MentionMe and Yotpo-powered referral programmes, utilising UGC and social proof to convert happy customers into your strongest marketing channel through strategic customer engagement.
Who It’s For
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and apparel
- Home & Garden
- Food and beverage (including subscriptions)
- Health & Beauty
- Sports & Fitness
- Electronics
Who It’s For
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and apparel
- Home & Garden
- Food and beverage (including subscriptions)
- Health & Beauty
- Sports & Fitness
- Electronics
Who It’s For
We work best with ambitious Shopify & Shopify Plus retailers in:
- Fashion and Apparel
- Beauty and Wellness
- Food and Beverage (including subscriptions)
- Home and Garden
- Sportswear & DTC brands
Platforms we support:
Common customer engagement challenges we fix
- High Customer Churn: We implement retention-first strategies that keep customers engaged long-term.
- Disconnected Data: We unify data sources to create actionable insights and personalised experiences.
- Generic Email Campaigns: We create personalised, lifecycle-driven campaigns that resonate.
- Over-reliance on Acquisition: We shift focus to profitable customer retention.
- Siloed Marketing Channels: We integrate all touchpoints for consistent customer journeys.
- Poor Customer Lifetime Value: We implement strategies proven to increase customer lifetime value by up to 95%.
Common customer engagement challenges we fix
- High Customer Churn: We implement retention-first strategies that keep customers engaged long-term.
- Disconnected Data: We unify data sources to create actionable insights and personalised experiences.
- Generic Email Campaigns: We create personalised, lifecycle-driven campaigns that resonate.
- Over-reliance on Acquisition: We shift focus to profitable customer retention.
- Siloed Marketing Channels: We integrate all touchpoints for consistent customer journeys.
- Poor Customer Lifetime Value: We implement strategies proven to increase customer lifetime value by up to 95%.
Common customer engagement challenges we fix
- High Customer Churn: We implement retention-first strategies that keep customers engaged long-term.
- Disconnected Data: We unify data sources to create actionable insights and personalised experiences.
- Generic Email Campaigns: We create personalised, lifecycle-driven campaigns that resonate.
- Over-reliance on Acquisition: We shift focus to profitable customer retention.
- Siloed Marketing Channels: We integrate all touchpoints for consistent customer journeys.
- Poor Customer Lifetime Value: We implement strategies proven to increase customer lifetime value by up to 95%.
Get in touch
Let’s chat about how we can support your eCommerce goals. Whether it’s building your online presence, improving performance, or scaling your operations, our experts are ready to find the right solution for you.
©2025 Visualsoft. All rights reserved. Privacy Policy | Visualsoft
©2025 Visualsoft. All rights reserved. Privacy Policy | Visualsoft